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There are different types of job interviews you may participate
in during the hiring process. Here are the major ones and
tips on how to handle them.
Stress Interview
Stress interviews are a deliberate attempt to see how
you handle yourself. The interviewer may be sarcastic or argumentative,
or may keep you waiting. Expect this to happen and, when it
does, don't take it personally. Calmly answer each question
as it comes. Ask for clarification if you need it and never
rush into an answer. The interviewer may also lapse into silence
at some point during the questioning. Recognize this as an
attempt to unnerve you. Sit silently until the interviewer
resumes the questions. If a minute goes by, ask if he or she
needs clarification of your last comments.
One-On-One Interview
In a one-on-one interview, it has been established that you
have the skills and education necessary for the position.
The interviewer wants to see if you will fit in with the company,
and how your skills will complement the rest of the department.
Your goal in a one-on-one interview is to establish rapport
with the interviewer and show him or her that your qualifications
will benefit the company.
Screening Interview
A screening interview is meant to weed out unqualified candidates.
Providing facts about your skills is more important than establishing
rapport. Interviewers will work from an outline of points
they want to cover, looking for inconsistencies in your resume
and challenging your qualifications. Provide answers to their
questions, and never volunteer any additional information.
That information could work against you. One type of screening
interview is the telephone interview.
Lunch Interview
The same rules apply in lunch interviews as in those held
at the office. The setting may be more casual, but remember
it is a business lunch and you are being watched carefully.
Use the lunch interview to develop common ground with your
interviewer. Follow his or her lead in both selection of food
and in etiquette.
Committee Interview
Committee interviews are a common practice. You will face
several members of the company who have a say in whether you
are hired. When answering questions from several people, speak
directly to the person asking the question; it is not necessary
to answer to the group. In some committee interviews, you
may be asked to demonstrate your problem-solving skills. The
committee will outline a situation and ask you to formulate
a plan that deals with the problem. You don't have to come
up with the ultimate solution. The interviewers are looking
for how you apply your knowledge and skills to a real-life
situation.
Group Interview
A group interview is usually designed to uncover the leadership
potential of prospective managers and employees who will be
dealing with the public. The front-runner candidates are gathered
together in an informal, discussion-type interview. A subject
is introduced and the interviewer will start off the discussion.
The goal of the group interview is to see how you interact
with others and how you use your knowledge and reasoning powers
to win others over. If you do well in the group interview,
you can expect to be asked back for a more extensive interview.
Telephone Interview
Telephone interviews are merely screening interviews meant
to eliminate poorly qualified candidates so that only a few
are left for personal interviews. You might be called out
of the blue, or a telephone call to check on your resume might
turn into an interview. Your mission is to be invited for
a personal face-to-face interview. Some tips for telephone
interviews:
Anticipate the dialogue: Write a general script with answers
to questions you might be asked. Focus on skills, experiences,
and accomplishments. Practice until you are comfortable. Then
replace the script with cue cards that you keep by the telephone.
Keep your notes handy: Have any key information, including
your resume, notes about the company, and any cue cards you
have prepared, next to the phone. You will sound prepared
if you don't have to search for information. Make sure you
also have a notepad and pen so you can jot down notes and
any questions you would like to ask at the end of the interview.
Be prepared to think on your feet: If you are asked to participate
in a role-playing situation, give short but concise answers.
Accept any criticism with tact and grace.
Avoid salary issues: If you are asked how much money you
would expect, try to avoid the issue by using a delaying statement
or give a broad range with a $15,000 spread. At this point,
you do not know how much the job is worth.
Push for a face-to-face meeting: Sell yourself by closing
with something like: "I am very interested in exploring
the possibility of working in your company. I would appreciate
an opportunity to meet with you in person so we can both better
evaluate each other. I am free either Tuesday afternoon or
Wednesday morning. Which would be better for you?"
Try to reschedule surprise interviews: You will not be your
best with a surprise interview. If you were called unexpectedly,
try to set an appointment to call back by saying something
like: "I have a scheduling conflict at this time. Can
I call you back tomorrow after work, say 6 PM?"
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